E-Commerce Supervisor (Shopee, TikTok, Tokopedia) - Bali

Join Hisense, a global leader in consumer electronics and home appliances, as our E-Commerce Supervisor in the vibrant digital hub of Bali! We're seeking a dynamic and results-driven professional to oversee our e-commerce operations across Shopee, TikTok Shop, and Tokopedia. This role offers a unique opportunity to drive digital sales growth in one of Indonesia's most dynamic markets. In this role, you'll manage a team of e-commerce specialists, optimize product listings, and ensure seamless customer experiences across our platforms. Hisense is not just a company; it's a brand that resonates with innovation and quality, and we're looking for someone who can bring that same spirit to our digital sales team.

As our E-Commerce Supervisor, you'll be at the forefront of our digital sales strategy. You'll work closely with our marketing and product teams to ensure our offerings are visible and appealing to our target audience. Your day will be filled with data analysis, strategic planning, and team leadership. You'll use tools like Google Analytics, Meta Business Suite, and platform-specific dashboards to monitor performance and make data-driven decisions. With over a decade of experience in e-commerce, Hisense is the perfect place to take your career to the next level.

Bali, with its rich culture and digital savvy, provides an inspiring environment for our e-commerce team. You'll be part of a diverse and inclusive team, working in a modern office space equipped with the latest technology. This role is not just about numbers; it's about creating a seamless shopping experience for our customers and driving our brand's growth in the digital landscape.

📋 Tanggung Jawab Pekerjaan

• Oversee daily e-commerce operations across Shopee, TikTok Shop, and Tokopedia, ensuring optimal performance and customer satisfaction.
• Manage and mentor a team of e-commerce specialists, providing guidance and support to achieve individual and team goals.
• Conduct market research and competitor analysis to identify opportunities and threats in the e-commerce landscape.
• Optimize product listings and descriptions to improve visibility and sales across our platforms.
• Implement and monitor e-commerce strategies, including promotions, discounts, and seasonal campaigns.
• Analyze sales data and performance metrics using tools like Google Analytics and Meta Business Suite.
• Collaborate with marketing, product development, and customer service teams to ensure a cohesive and customer-centric approach.
• Stay updated with the latest e-commerce trends and best practices to drive continuous improvement.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 5 years of experience in e-commerce, with a proven track record in managing digital sales teams.
• Strong understanding of Shopee, TikTok Shop, and Tokopedia platforms, including their features, tools, and best practices.
• Proficient in using data analytics tools such as Google Analytics, Meta Business Suite, and other relevant e-commerce platforms.
• Excellent communication and leadership skills, with the ability to inspire and motivate a team.
• Strong problem-solving and decision-making skills, with the ability to work under pressure.
• Familiarity with Indonesian e-commerce market trends and consumer behavior.
• Certification in e-commerce or digital marketing is a plus.

🛠️ Keahlian

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