Food & Beverage Operations Manager - Dynamic Leadership Role in Medan

Are you a visionary leader with a passion for excellence in the Food & Beverage industry? Tong Tji is seeking a dynamic F&B Operations Manager to drive operational success, elevate customer experiences, and lead a high-performing team in the vibrant city of Medan. With a strong focus on efficiency and innovation, this role is perfect for a seasoned professional looking to make a significant impact in a rapidly growing market.

At Tong Tji, we pride ourselves on delivering exceptional service and creating memorable dining experiences. As the F&B Operations Manager, you will play a pivotal role in ensuring that our operations run smoothly, our team is motivated and engaged, and our customers leave satisfied. This is an opportunity to lead, inspire, and grow within a company that values integrity, teamwork, and continuous improvement.

In this role, you will be responsible for overseeing daily operations, managing staff, and implementing strategies to enhance productivity and profitability. You will work closely with our culinary and service teams to ensure high standards of food quality and service excellence. If you are ready to take on this challenging yet rewarding role, we invite you to join our team and help us continue to set the standard for excellence in the F&B industry.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations of the F&B department, ensuring smooth and efficient service.
• Manage and mentor a team of 20-30 staff members, fostering a positive and productive work environment.
• Implement and monitor operational procedures to maintain high standards of food quality and safety.
• Develop and execute strategies to improve productivity, profitability, and customer satisfaction.
• Ensure compliance with health and safety regulations, as well as food handling standards.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Collaborate with senior management to develop and implement business strategies.
• Stay updated with industry trends and best practices to drive continuous improvement.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Hospitality Management, Food Science, or a related field.
• Minimum of 5 years of experience in F&B operations management, preferably in a high-volume restaurant or hospitality setting.
• Proven track record of successfully leading and managing teams.
• Strong knowledge of food and beverage operations, including inventory management, cost control, and staff scheduling.
• Certification in Food Safety and Handling (e.g., ServSafe, HACCP) is a plus.
• Excellent communication, leadership, and problem-solving skills.
• Ability to work under pressure and meet tight deadlines.
• Proficiency in using F&B management software such as QuickBooks, SAP, or similar systems.

🛠️ Keahlian

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