Front Desk Server-Receptionist (Hospitality) - Bali

Join SJBP Hospitality Group Inc, a leading name in luxury hospitality, as our Front Desk Server-Receptionist in the heart of Bali! This dynamic role blends the warmth of guest service with the efficiency of front desk operations, perfect for a modern professional. As part of our vibrant team, you'll greet guests with a smile, handle reservations, and manage check-ins/outs using our state-of-the-art PMS (Property Management System). This isn't just a job; it's a chance to be the first impression for our guests and contribute to a world-class hospitality experience.

Imagine a day where you start by preparing the front desk for the day, handling guest inquiries, and ensuring a seamless check-in process. You'll work closely with our housekeeping team, restaurant staff, and other departments to deliver exceptional service. With a team of 50+ professionals, you'll be part of a supportive environment where your contributions are valued and grow with you.

SJBP Hospitality Group Inc is more than a workplace; it's a journey. We're looking for someone who thrives in a fast-paced environment, has a passion for hospitality, and wants to make a difference. If you're ready to elevate your career in a stunning setting, we invite you to apply and be part of our story.

📋 Tanggung Jawab Pekerjaan

• Greet guests warmly and provide exceptional service at the front desk.
• Handle check-ins and check-outs efficiently using our PMS.
• Manage guest reservations and room assignments.
• Coordinate with housekeeping, restaurant, and other departments to ensure smooth operations.
• Handle guest inquiries and complaints professionally.
• Maintain a clean and organized front desk area.
• Assist with event planning and coordination.
• Stay updated with industry trends and best practices in hospitality.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in front desk or receptionist roles in the hospitality industry.
• Proven track record of delivering excellent customer service.
• Fluency in English and Bahasa Indonesia.
• Basic computer skills, including proficiency in using PMS software.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Strong communication and interpersonal skills.
• Attention to detail and organizational skills.
• Valid ID and work permit for Bali.

🛠️ Keahlian

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